Setting up auto invites

How do I setup automatic invitation?

Click on tabs:
1. Tab: Admin
2. Tab: Customize
Choose “Invitation Window” (if not already selected).



Method - choose how long to wait until the invitation message pops up (30 seconds should usually be a good choice).
Default message - this is the default invitation message (can be overridden by each operator).
Untick “When widget presents, show invitation inside it” to get a full screen invitation message in a lightbox to get the full attention of the visitor.
Goes to - choose the target of the invitation window.

Installation

• How do I implement a chat widget in my website?
• How do I implement online / offline icons in my website?
• How do I implement both chat widget and online / offline icons in my website?
• How do I implement a text link to the chat in my website?

Setup

• How to setup Websites
• How to setup Departments
• How to setup Operators
• How do I enable enhanced SSL security?
• I’ve setup several departments, how come the visitor doesn’t see a department choice?
• How do I setup automatic invitation?
• How do I setup mobile chat when I'm offline?

Customization

• How do I upload an image to the visitor chat screen?
• How do I add fields to the pre-chat screen?
• How do I add fields to the leave a message screen?
• How do I change the color of the chat widget and chat screen?
• Can I use my own online and offline chat icons?

Tips & Tricks

• Useful tips & tricks to make life easier