Live Chat Help - I’ve setup several departments, how come the visitor doesn’t see a department choice?

I’ve setup several departments, how come the visitor doesn’t see a department choice?

If you’ve setup several websites, in order to see a department choice, you need to use the HTML code for a specific website. To do that:
Click on tabs:
1. Tab: Admin
2. Tab: Code
Choose a “Website” from the drop down and use the updated HTML code.

Installation

How do I implement a chat widget in my website?
How do I implement online / offline icons in my website?
How do I implement both chat widget and online / offline icons in my website?
How do I implement a text link to the chat in my website?

Setup

How to setup Websites
How to setup Departments
How to setup Operators
How do I enable enhanced SSL security?
I’ve setup several departments, how come the visitor doesn’t see a department choice?
How do I setup automatic invitation?
How do I setup mobile chat when I'm offline?

Customization

How do I upload an image to the visitor chat screen?
How do I add fields to the pre-chat screen?
How do I add fields to the leave a message screen?
How do I change the color of the chat widget and chat screen?
Can I use my own online and offline chat icons?

Tips & Tricks

Useful tips & tricks to make life easier

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OnClick Solutions Ltd is a small company focused on providing affordable, simple web applications to help your business evolve. Visit our company website. More websites: Simple CRM Software, Floop (Hebrew)

Hidden department choices

I’ve setup several departments, how come the visitor doesn’t see a department choice?

Installation

Setup

Customization

Tips & Tricks